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Dynamic Field Updates Based on IT World Region in Service Catalog

Change worldArea variable dynamically based on requested for's IT World Region In some scenarios, you may need to dynamically update a hidden variable based on another field’s value. For example, when the IT World Region changes, you want to set the ...

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Resolved! Platform Analytics Open in New Tab Blocked

We are at the beginning of building out our migration plan from Core UI dashboards and reporting to Platform Analytics and during validation of functionality I have found that when right-clicking a reference within a visualization and selecting to Op...

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Pass file as input to a Subflow

I am creating a subflow that needs to append to a file opened in the parent flow. The file is a CSV without a schema, created using Begin File with the type set to 'Other'. I am not finding a way to pass this file into the subflow as input. Any ideas...

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Resolved! local update sets solution.

Hi all,I am working on developing stories in the Dev instance of ServiceNow but realized I didn't create a local update set to capture the changes. Instead, I have developed everything directly in the global update set. The contents I’ve developed in...

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Need some help to understand for currency field use in ref in one of my application

I am using a currency code field that references values from the fx_currency table. However, when I save the form, the currency code is not retained—the field value disappears and is not visible after saving.Could someone please suggest why this migh...

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developer.servicenow.com - O "sítio" a ser explorado

Com a ampla variedade de recursos de aprendizagem disponibilizados pela ServiceNow e sua comunidade, existem muitos que ainda são pouco explorados, mas oferecem um valor significativo.O portal developer.servicenow.com reúne conteúdos essenciais para ...

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Developer
Learning Path
NOW Platform

Is there a way to view the sprint that are closed in Agile Module

Hi, There is ask wherein an agile user(Product Owner, Release Manger or Scrum Master) need to view a sprint which are 'closed'. Is there a way to view the closed sprint?

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Agile Development

Resolved! Dot walking through multiple tables in client script

I am trying to dot walk through multiple tables in an onChange client script on the Incident table. When the Caller field on the INC form changes, I want to reference the sys_user table to see what department the Caller is in. The field that I am...

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Workflow

Certification Number Missing in CSA Certificate through Pearson VUE

I just finished my Certified System Administrator certification through Pearson VUE. When I opened/download the certificate, It does not show certificate number. Can anyone please help with further steps.

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Resolved! How to hide the communication plan tab in Service Operations Workspace

Hello Team, I would like to hide the "Communication," "Playbook," and "Post Incident Review" tabs in the Major Incidents section within the Service Operations workspace.Could you please assist me with this? Requirement is these tabs are visible only ...

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Blog: Are ServiceNow Micro-Certifications Worth It? My Strategy to Earn n number Badges Efficiently

Hello ServiceNow community With so many micro-certifications available today, a common question is:“Are they really worth it?”“How should I plan to complete them effectively?”Having completed 15+ micro-certifications alongside my CSA, CAD, and CIS-IT...

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Build a Transform Data Broker for Knowledge Base Category Hierarchy

Goal: Return the Knowledge Base category hierarchy in the structure expected by the Content Tree component: [ { "id": "p1", "label": "Tree parent item", "children": [ { "id": "c1", "label": "Tree child item 1" }, { "id": "c2", "label": "...

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UI Builder : Next Experience
Workspace : Next Experience

Resolved! Lifecycle Event - I try to open a HR template and is always blank

In Lifecycle event, Im trying to open a HR task template and it always opens blank page.I open the Lifecycle event Open an activity and open the associated HR task template and its always blank. But I just configured the template. I tried to delete t...

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Values showing instead of labels in Reporting / Platform Analytics

I have domain separation on my instance, and have domain-specific choices set up for my categories & subcategories.However, when trying to create a chart based off them, the value shows instead of the correct label.The chart is being created in the s...

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Report shows fields value not the label

We have a report where we want to group incidents by category. The report is showing the category values and not the label which is causing issues. Is there a way for us to adjust the report to have the table show the label instead of the value of th...

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