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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Christchurch SNUG April 2026 Hosted by craigwall 27 Apr, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by seemasingh 28 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by HariomS35974003 28 Apr, 2026 09:00 AM PDT Event Details Online Get Ready to Speak with the Instance Security Experts at K26 Hosted by janenec 28 Apr, 2026 10:00 AM PDT Event Details Online 4/28: Governing AI in Life Sciences: Ensuring Compliance, and Scaling Trust with ServiceNow Hosted by Mary Kay Pierso 28 Apr, 2026 11:00 AM PDT Event Details Online 4/28: Governing AI in Life Sciences: Ensuring Compliance, and Scaling Trust with ServiceNow Hosted by Mary Kay Pierso 28 Apr, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ITIL Role utilization

“Out of the users who have been granted the ITIL / fulfiller role, how do we identify which users are actually using that role in the platform, rather than just having the role assigned to them?

  • Question

Resolved! Unable to Promote Agentic AI Agent to Now Assist Panel After Upgrade

Hello Community,We are working on Agentic AI using Now Assist / AI Studio and facing an issue while trying to promote an agent to appear in the Now Assist panel.Details:Platform release: [e.g., Washington DC / Vancouver]We have created an Agent using...

  • Question

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK   This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

  • blog

Budget allocation process in Demand/Project classic UI

We are trying to understand how budget allocation works in demand and project in classic UI. we are able to understand that user will use the related link 'Demand Budget' or 'Project budget' to create budget record in Demand/Project. Is there any oth...

  • Question

Service portal redirect issue

Hi Team, I have 3 widgets.1. Data table OOTB widget.2. Form widget (OOTB).3. Cloned form widget. If I click the record in data table widget then it will redirect to cloned form widget, it is working fine but if I click back browser button it will red...

  • Question

How to validate duplicate check

Hi everyone, I’m working on a Service Catalog item (e.g., “Software License Request”) where the user enters a license number. My requirement is to: * Check in real-time if the entered license number already exists in the system (e.g., in sc_req_item ...

  • Question

Approval record not triggering in the change request form

Hi Everyone, In our development instance, I have admin access. When I impersonate User X to trigger approval records for a Change Request, the approval records are generated, and I am able to move the Change Request to the Authorize state. However, w...

  • Question
  • Change Management

How to trigger a client script when a workspace tab is closed

Is there a way to trigger a client script when a workspace tab is closed? We have an application in the FSO workspace. When the user clicks on the 'X' to close the tab on the right and return to the Home tab, we want to execute a client script to upd...

  • Question
  • UI Builder : Next Experience
  • Workspace : Next Experience

Approach on scoping RITM to our application integration

Hey there! We're building an store integration where we're creating a catalog entry with question fields (which adds variables to the RITM). What's a good approach to ensure our business rules and workflows only trigger on items created from our cata...

  • Question

Rich Content Editor Not Loading Properly

I went into Rich Content to edit a subtopic page, and when I began creating the components it looked just fine. However, now when I go back into it to try and make updates, the editor window does not work. The UI looks messed up, it won't show any bl...

  • Question

Form Builder - Hide Header Annotation

Hello there, I am trying to understand if I am able to hide an annotation (Header Text) from my incident form/view: Test The scenario (UI policies applied to the fields):If the Funded File field is set to "none", the Header Text annotation and the tw...

  • Question

Feedback Task Not Showing in Knowledge Article Related List

Hi Experts, When a published Knowledge Article receives a rating of 1 or 2,  a feedback task should be created.I have implemented a Business Rule, and the feedback task is getting created successfully. However, the created feedback task is not appear...

  • Question

Set the font size in HTML type field across platform

We would like to set the default font size in all HTML type fields across the platform to Font Size 10, instead of 8.Many people with visual impairment (me included) have to squint in order to read something with font 8. EDIT:Funny thing, I looked KB...

  • Question
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