ServiceNow Community

override the Business Unit field reference in cmdb_ci_business_app table using Dictionary Override

Hi, I need some help with a configuration in ServiceNow.In the cmdb_ci_business_app table, the Business Unit field (inherited from the base table cmdb_ci) currently references the Business Unit (cmn_business_unit) table.As per the new business requir...

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🚀 ITOM Tips & Tricks – Series 1

Hello ITOM Admins and Developers, Working in IT Operations often means juggling discovery, CMDB, and integrations while keeping discovery patterns, MID Servers, and data consistency under control. Here are some practical tips and tricks that can sa...

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CMDB
itom
ITOM Discovery
MID Server

Scope name already taken error

In my PDI, when creating an app using either App Engine Studio or the regular App studio through ServiceNow I am encountering the same error messages "This scope is already taken by another application".I am receiving this error in both the Yokohama ...

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how to override the Business Unit field ref. in cmdb_ci_business_app table using Dictionary Override

Hi, I need some help with a configuration in ServiceNow.In the cmdb_ci_business_app table, the Business Unit field (inherited from the base table cmdb_ci) currently references the Business Unit (cmn_business_unit) table.As per the new business requir...

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Lists and Filters Task - validation failed

I'm having trouble validating after following all the steps correctly. I need help, pls.

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ITOM

Hi, Can you explain Scripting ITOM (CMDB)?

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Want to create a new app from studio

While giving a name of the app I don't see the scope name. Error message is-Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: Missing paramet...

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not validat task

Could you help me please, thanks

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How to View a Flow Execution on a custom Table?

When working with custom tables, you might notice that the Flow Execution (Operational View) isn’t directly accessible.Here’s how you can add UI Action to open the flow context for records on a custom table. Overview: We’ll create: A UI Action (Cl...

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where is " Set your instance preferences to show help tips on forms."?

Could you help me please?

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On Hold duration calculation

I have the scenario, to calculate total duration when incident is put on hold and stop the calculation when incident state is inactive like closed or cancel how to achieve this?

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Clarification on when Protection Policies apply — only to Script Includes or also in other cases?

Hi Community,I just wanted to clarify something regarding Protection Policies in ServiceNow.Are they applicable only to Script Includes, and only when an application is downloaded from the ServiceNow Store?Any insights or examples would be really hel...

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create catalog item from catalog item

We have users that use Catalog Builder. Then we have users that want catalog items and don't want to use CB, even though their request is pretty simple. A couple variables, simple step based fulfillment. For that, I was thinking we could create a cat...

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How to show Individual count for each month and each state on PA report

I created a PA report which gets data from past 12 months and I used a state breakdown so that it shows count for each state. I want to trend it by due date. But the report shows cumulative counts of the records for 12 months, i want to display indi...

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Performance Analytics

Want to create an application from studio as a new admin user to servicenow.

Your app encountered an unexpected error while being created and can't be used. Contact your admin to get help deleting the app with sys_id: "7404a90bc354321068d8b132b40131b8" before you try creating it again. - How do I remove this error.

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