The issues landing page in the Risk Workspace provides logged-in managers
and users with all the information they need to manage issues on a single page. The landing page
features actionable insights, quick action buttons, filters, and access to open issue
triages.
The issues landing page is available in the following workspaces:
Compliance Workspace
Audit Workspace
Privacy Workspace
Risk Workspace
Open the Issues overview landing page
On each of the listed workspaces, you can access the issues by clicking the Issue overview
icon ().
Click this icon to open the Issues overview landing page.Figure 1. Issues overview landing page
Sections of the Issues overview landing page
Table 1. Charts and graphs on the Issues overview landing page
Overview
Issues
This chart shows issues broken down by state, issue type, issue rating, or priority.
The number of overdue issues and issues due in seven days are also shown.
Overdue issues
This aging chart shows issues overdue by different ranges of time. For example, you
can determine, at a glance, issues that are between 61 and 90 days overdue. The chart can
be filtered by priority and issue rating.
Issue triaging
This chart shows issue triages by state, issue type, or priority. It can aid issue
managers identify how issues are being triaged and prioritized.
Issue triage aging by priority
This aging chart provides an overview of how long issues have been open.
Tracking
Remediation tasks
This widget shows the status of open and overdue remediation tasks associated with
issues.
Evidence request for issues
This widget shows the number evidence requests that have been opened for
issues.
Performance
Issue opened vs. confirmed vs. closed
This chart shows trend data for open, confirmed, and closed issues over time.
My issues
Issues
The section shows issues assigned to the logged-in user that can be reviewed,
re-assigned, assigned for remediation, and that are overdue.
Triage issues
The section shows triage issues assigned to the logged-in user that can re-assigned
and reviewed.
My group's issues
Issues
The section shows issues assigned to member of the logged-in user's group.
Triage issues
The section shows triage issues assigned to the logged-in user's group.
Watching
Triage issues
This section shows the number of triage issues for which the logged-in user is on the
watch list.
Remediation tasks
This section shows the number of remediation tasks for which the logged-in user is on
the watch list.