ArchiMate shapes support in the Enterprise Modeling and Visualization

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • ArchiMate® shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. ArchiMate is a registered trademark of The Open Group. Enterprise Modeling and Visualization supports ArchiMate shapes along with General and Enterprise Architecture shapes.

    ArchiMate shapes mapping with ServiceNow Common Service Data Model (CSDM)

    ArchiMate shapes are internally associated with the ServiceNow CSDM elements. This mapping allows you to follow similar mapping of the Enterprise Architecture shapes relationships.

    ArchiMate shape CSDM element type
    Business Service Business Service
    Application Service Application Service
    Application Component Business Application
    Product Business Application
    Artifact Architectural Artifact
    Capability Business Capability
    Business Process Business Process
    Technology Collaboration Dynamic CI Group
    Node Server
    Data Object Information Object
    Contract Contract
    Location Location
    Application Interface Digital Interface

    Types of ArchiMate relationships

    Following are the relationship types for the ArchiMate shapes. Use these arrows to define the relationship between the ArchiMate shapes in a modeling diagram.

    ArchiMate relationship type