Acknowledge receipt of an asset through the Core UI

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance.

    Avant de commencer

    Role required: none

    Procédure

    1. Navigate to All > Self-Service > My Requests.
    2. Select the Zero Touch Refresh request.
    3. In the Zero Touch Refresh Tasks tab, select the Receive asset task.
    4. Select Close task.

    Résultats

    The state of the Receive asset task of the Zero Touch Refresh request changes to Closed.