ITSM Vendor Management Mobile dashboard

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
  • Analyze vendors by KPI group. You can see which contracts were created in the last 30 days and which ones are ending in the next 90 days. Monitor improvement initiatives for your vendors.

    Vendor Management Mobile

    Required Vendor Management Mobile roles

    If you have the Vendor Manager [sn_vlm.vendor_manager] role, you can access the Vendor Management Mobile landing page.

    Use cases

    End user and goal Required role
    As a vendor manager, you can analyze real-time details such as:
    • Breakdown of vendors by KPI groups.
    • How many new contracts were created in the last 30 days.
    • How many contracts are ending in the next 90 days.
    • Analyze improvement initiatives for your vendors.

    Vendor Manager [sn_vlm.vendor_manager]

    Data visualizations

    Title Type Source table Description
    Vendors by KPI group DonutDonut Company [core_company] Breakdown of vendors by metric model.
    New contracts Single scoreSingle score report Contract [ast_contract] Number of contracts created in the last 30 days.
    Contracts ending Single scoreSingle score report Contract [ast_contract] Number of contracts ending the next 90 days.
    Improvement initiatives Single scoreSingle score report Improvement Initiative [sn_cim_register] Number of improvement initiatives created for your vendors.

    Lists

    Access the following vendor lists on the Vendor Management Mobile dashboard.
    Name Description
    My Vendors List of all vendors managed by the vendor manager.
    All Vendors List of all vendors in your organization.
    My Vendor Incidents List of all incidents monitored by the vendor manager.
    My Vendor Outages List of all outages monitored by the vendor manager.
    My Vendors Breached SLA List of breached SLAs monitored by the vendor manager.