Configuring Feedback application in Strategic Planning

Configure Feedback application with other applications to submit your feedback.

Install the Strategic Planning application from ServiceNow Store and start configuring Feedback application. For more information on how to install Strategic Planning, see Install Strategic Planning.

• Install ServiceNow Add-in for Microsoft Outlook
  Configure user roles and download the office add-in manifest file to use the ServiceNow® add-in for Microsoft Outlook.
• Create feedback from Microsoft Outlook
  Create or submit feedback from Microsoft Outlook directly. By configuring feedback creation and submission within Microsoft Outlook, project managers can easily provide feedback without having to switch between different applications.
• Configure email for feedback submission
  Configure email settings in your instance and send an email to this id to create feedback.
• Integrate the Idea portal with Feedback application
  Integrate the Idea portal with Feedback application to enable collaboration of product ideas with feedback.
• Configure non-planning items for feedback or product ideas records
  Configure non-planning items to link your feedback or product idea records to navigate quickly between related items.
• Configure the filters for feedback or product idea overview page
  Configure the filters for the feedback or product idea overview page to display information based on the preferences of your users. Use filters to find and engage with feedback and product ideas that are the most relevant to their interests.

関連概念

• Configuring Strategic Planning Workspace