Building no-code applications

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Building no-code applications

    ServiceNow enables customers to create and manage custom applications through a range of builders tailored to different skill levels and needs, from no-code to developer-focused environments. This flexibility allows users to rapidly build request-fulfillment and other custom apps without deep coding knowledge, while also supporting advanced development workflows.

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    Key Features

    • Creator Studio: Designed for users with no coding experience to build simple request-fulfillment applications, such as forms for office supply requests with approval workflows.
    • App Engine Studio: Offers low-code capabilities to build a broader variety of applications without extensive programming expertise.
    • ServiceNow Studio: A unified, modern environment for platform developers providing streamlined navigation, integrated low-code tools, and efficient development tracking to accelerate app delivery.
    • ServiceNow IDE and SDK: Cater to developers preferring industry-standard tools and processes, supporting source code development with ServiceNow Fluent language, and integration with Visual Studio Code environments.

    Supporting Tools and Related Features

    • App Engine Management Center (AEMC): Manage Creator Studio apps, requests, deployments, and developer collaboration efficiently.
    • App Engine Studio Integration: Extend Creator Studio applications with enhanced custom experiences like email notifications and security features.
    • Catalog Builder: Create and edit catalog items through a visual, guided interface.
    • Form Builder: Visually design and customize form views for end users.
    • Workflow Studio: Author, configure, and monitor workflows within a single interface.
    • Workspace: Provides a comprehensive environment for agents and managers to address and resolve customer requests and issues.

    Practical Benefits

    ServiceNow customers can choose the right application-building approach based on their technical skills and project complexity, enabling faster delivery of tailored business applications. No-code and low-code options empower business users and citizen developers, while advanced tools support professional developers to maintain control and productivity. Integration with management and workflow tools further enhances application lifecycle management and operational efficiency.

    Create and manage custom applications in a simple, no-code environment.

    Creator Studio

    Have you ever wanted to create an application, but you don't know how to code? Then Creator Studio was designed for you!

    Which builder should I use to create an app?

    Figure 1. Types of builders
    Different builders available for different skill levels

    Want to build an app easily, without code?

    Creator Studio specializes in helping you craft request-fulfillment applications without writing code. For example, an application to request office supplies by filling out a form, and someone approves or denies your request. For more information, see Exploring Creator Studio.

    Need a more general app but still want low-code options?

    App Engine Studio lets you build a broader range of apps than Creator Studio without being a programming pro. For more information, see Exploring App Engine Studio.

    Are you a developer who wants more control in a centralized user interface?

    Build apps smarter and deliver them faster with the new ServiceNow Studio. ServiceNow Studio empowers platform developers with a modern, unified environment for building on the ServiceNow AI Platform. ServiceNow Studio features streamlined navigation to applications and metadata, integrated low-code tools, efficient tracking and packaging of development work that accelerates development processes and enhances productivity. For more information, see Exploring ServiceNow Studio.

    Are you a developer who wants to use industry-standard development tools and processes?

    The ServiceNow IDE and ServiceNow SDK support developing applications in source code with ServiceNow Fluent, creating JavaScript modules, and using third-party libraries. ServiceNow Fluent is a domain-specific programming language for creating application metadata in code.

    The ServiceNow IDE is an implementation of Visual Studio Code for the Web on the ServiceNow AI Platform. The ServiceNow SDK uses Visual Studio Code Desktop locally. For more information, see Building applications in source code.

    Related applications and features

    App Engine Management Center
    Track and manage your Creator Studio requests, deployments, applications, and collaborative developers using App Engine Management Center (AEMC).
    App Engine Studio
    Open Creator Studio apps in AES to build more custom experiences, such as email notifications and additional security.
    Catalog Builder
    Create or edit a catalog item using a visual and guided experience.
    Form Builder
    Visually create, configure, and customize the different form views for your users using the form editor in Form Builder.
    Workflow Studio
    Integrate workflow authoring, configuring, and monitoring into a single-page experience.
    Workspace
    Address customer requests and issues in a workspace, which provides a suite of tools where agents, case managers, help desk professionals, and managers work with tools to resolve customer needs.