ServiceNow Studio personas and roles

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • Admins and delegated developers have access to work in ServiceNow Studio.

    ServiceNow Studio personas

    Admins and delegated developers have different capabilities in ServiceNow Studio. Admins can delegate people to work on certain apps and app files by providing delegated developer permissions.
    Table 1. Roles and capabilities
    Role Permissions Capabilities
    Delegated developer Delegated developers have access to just the app or apps they're delegated to. These permissions may vary based on your configuration.
    • Update apps that they are given delegated development permissions for.
    • Create an update set to package changes.
    • Create and update app files and other metadata records.
    • Submit an app for deployment through update sets, pipelines, or the Application Repository.
    Admin Admins can review and approve tasks related to custom application development.
    • Create apps in ServiceNow Studio.
    • Edit existing apps and app files or delegate development to someone else.
    • Create, edit, and manage update sets.
    • Update existing metadata records.