Working with ERP systems in ERP Data Hub
An ERP (Enterprise Resource Planning) system represents a connection to a section of your ERP system of record. For example, sales orders or vendor invoices.
ERP systems organize connections to the system of record
The system plays a crucial role in data synchronization, sharing, and collaboration, enabling seamless integration and operation between the ERP model and the connected ERP system.
ERP Data Hub provides a standard set of ERP models, such as SAP Material Stock and SAP Purchase Document. You can also build new models. For a list of standard ERP models, which you must clone to modify, see Standard ERP models and extraction tables for ERP Data Hub.
Configuring ERP systems and checking connections
ERP systems are configured by ServiceNow admins. The ERP system is set on the extraction table or remote table. ERP Data Hub supports connecting to multiple systems.
ERP Data Hub regularly scans all connected ERP systems for the latest heartbeat, which indicates whether a ping to the ERP system connection is currently successful.