Create an application in ServiceNow Studio

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • Create a custom application in ServiceNow Studio. After creating the foundations of your app, you can add data, automations, or many other types of app files using integrated development tools and builders in ServiceNow Studio.

    Before you begin

    Only admins can create an app in ServiceNow Studio. If you need an app created for you, contact your admin.

    Role required: admin

    Procedure

    1. Navigate to All > App Engine > ServiceNow Studio.
    2. Select either the Create icon (create icon) next to the Navigator panel or the Create button.
      Figure 1. Select either Create button
      Create an app using either the Navigator icon or the Create button
    3. Select App from the options that appear.
    4. Enter the basic information for the app on the form.
      Figure 2. Create an app basic details
      Enter basic app details
      1. Enter a Name and Description for your application.
      2. Optional: Add a logo by either dragging the image to the Browse or drag to upload field or selecting the field, selecting the image from your file directory, and selecting Open.
      3. Specify the Scope.
        • Scoped means that the app doesn't interact with any other data on the instance. By default, the app can access and change its own tables and business logic, but other apps can't unless you give them explicit permission.
        • Global means that all tables and business logic on the instance can interact with the app.
        For more information about working with scopes, see Application scope.
      4. Select Continue.
    5. Define user access to the app by adding roles.
      ServiceNow Studio automatically defines default admin and user roles. You can remove the pre-defined roles or add more roles. For more information about roles, see Managing roles.
      1. Select Add a role.
      2. Enter the Role name and Description.
      3. Repeat this process for as many roles that you need to add.
      4. Select Continue.
      Figure 3. Roles create user access to the app
      Define roles for the app
    6. Open the app dashboard when ServiceNow Studio is done creating the foundation of the app by selecting Go to app dashboard.

    Result

    The app dashboard opens within ServiceNow Studio. From there, you can add other content, such as application files, dependencies, and cross-scope privileges. For more information, see Create an app file in ServiceNow Studio, Working with metadata app file categories in the ServiceNow Studio Navigator, and Access integrated development tools and builders in ServiceNow Studio.