Exploring ERP Customization Mining
ERP Customization Mining (ERP-CM) enables you to identify candidates for replatforming. These candidates can be custom applications that were built on legacy ERP (Enterprise Resource Planning) systems that you want to quickly replatform.
Identifying candidates to replatform with ERP-CM
Legacy ERP systems can contain old tables with custom fields that have become difficult to maintain. Use ERP Data Hub and ERP-CM to identify candidates with custom fields to extract onto their instance as remote tables or extraction tables. Low-code developers can then use the legacy ERP fields as data sources for apps created on the ServiceNow AI Platform, using a builder such as App Engine Studio, to replatform them.
- Remote tables get their records from running an associated script against an external data source.
- Extraction tables retrieve large amounts of data using a scheduled query, and use transform tables to process data for use on the ServiceNow AI Platform.
Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.
When you find ERP candidates to replatform, ERP-CM also provides suggestions for next actions and similar candidates. ERP-CM supports any ERP modules, or functional areas that admins configure in ERP Data Hub. Some example modules are Finance, Procurement, and Sales. For more information, see Building and managing ERP models to work with ERP data.
Replatformed data is immediately available, mirrored in easy-to-manage tables and apps. Users no longer need to request information from database administrators, which can take weeks. Replatformed apps use the ERP system of record as the live data source.
Workflow for replatforming customized ERP applications
- Meet with the customer and agree to run an analysis with ERP Customization Mining on their ERP system of record.
- Connect the customer ERP system of record to the ServiceNow instance using ERP Data Hub. Note:Most customers have their own instance.
ERP-CM uses the system connections configured in ERP Data Hub. For more information, see Working with ERP systems in ERP Data Hub.
- Use ERP Data Hub to build ERP models from fields on the available remote tables. For more information, see the following topics:
- Run ERP Customization Mining to find candidates. Candidates are custom code in the system of record that you can replace with ServiceNow apps. For more information, see Browse an overview of candidates in ERP-CM.
- Choose the candidate to replatform. For more information, see Save potential candidates to replatform.
- Use the candidate details in ERP-CM as a central place to enter comments and save attachments relating to the candidate. For more information, see View and work with candidate details in ERP-CM.
- In the candidate details, identify any similar candidates that you could combine into a single replatformed app. For more information, see How ERP Customization Mining determines candidate score and potential.
- Return to ERP Data Hub to continue building data models with remote tables and extraction tables. Confirm that all the necessary data is available in the ServiceNow AI Platform. For more information, see Building and managing ERP models to work with ERP data.
- In App Engine Studio (AES) or another ServiceNow application, build a scoped app by using the replatformed data as a source. For more information, see Build apps using App Engine Studio.
- Measure and monitor the performance of the new app using applicable metrics and parameters with your preferred analytic tools.
Benefits of ERP Customization Mining
| Benefit | Feature | Role |
|---|---|---|
| Quickly identify candidates with custom code to replatform without waiting for your ERP administrator | Save potential candidates to replatform | sn_erp_mining.erp_admin, sn_erp_mining.erp_user |
| View suggestions for next steps and actions to guide you in replatforming | Check candidate recommendations in ERP-CM | sn_erp_mining.erp_admin, sn_erp_mining.erp_user |
| Compile selected candidates in a list by saving them | Save potential candidates to replatform | sn_erp_mining.erp_admin, sn_erp_mining.erp_user |
Additional resources for ERP-CM
| Learn more about ERP-CM | ServiceNow resources |
|---|---|
| ERP-CM enables Solution Integration consultants to find application candidates with customized code in their ERP system. |
Note: You must log in to ServiceNow University to access this resource. |