ERP Data Hub

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of ERP Data Hub

    ERP Data Hub is a ServiceNow scoped application designed to streamline interactions with legacy ERP systems such as SAP. It enables customers to retrieve and update ERP data directly from the system of record, simplifying modernization efforts. By integrating with ERP Customization Mining (ERP-CM), it helps replace complex, outdated custom code with digitized workflows, resulting in a cleaner ERP core. This approach accelerates innovation on top of the ERP system without requiring deep knowledge of legacy systems.

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    The app reduces the need for database administrators and developers to manually create database views or endpoints within the ERP system, freeing them to focus on strategic projects like migrations.

    Key Features

    • ERP Models: Build ERP models incorporating remote and extraction tables that represent ERP system data, enabling read and update operations.
    • App Integration: Use extracted ERP data to develop applications in App Engine Studio or Creator Studio, or integrate ERP data within workflows in Workflow Studio.
    • Legacy Code Modernization: Scan and replace custom legacy code with digitized workflows, facilitating a clean ERP core and supporting innovation.

    Practical Use and Configuration

    To begin using ERP Data Hub, customers must download the application from the ServiceNow Store and may need to clear their local cache for it to appear in their instance. The product includes tools to install and configure remote tables and connections for ERP data access.

    Learning and Support Resources

    • Training materials such as Partner Essentials and ERP Clean Core with App Engine.
    • Documentation on ERP Data Hub concepts, features, components, and terminology.
    • Access to cumulative release notes and updates via the ServiceNow Store.

    These resources enable customers to quickly adopt ERP Data Hub and leverage it effectively for ERP modernization and app development.

    ERP Data Hub (Enterprise Resource Planning) is a ServiceNow scoped app that enables you to retrieve and update ERP data from the system of record, such as SAP.

    Legacy systems of records, such as SAP, can have old, complex custom code and data that require more time and effort to move to newer versions of the system of record. Use ERP Data Hub and ERP Customization Mining (ERP-CM) to scan the system of record to find and replace custom code with digitized workflows, resulting in a clean ERP core.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Database administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record, freeing them to work on other projects, such as migration.

    Figure 1. ERP Data Hub
    ERP Data Hub workflow

    Use ERP models as the data foundation for ERP apps. These models include ERP system data in remote tables and extraction tables, and enable you to read and update the ERP system. After you create ERP models, you can use the extracted and transformed data to build apps that access the ERP models, for example in App Engine Studio or Creator Studio, or use the ERP data in flows in Workflow Studio.

    Note:
    For information about new and updated features in the Xanadu release, see ERP Canvas release notes.

    Learning resources for ERP Data Hub

    Learn more about ERP Data Hub ServiceNow resources
    ERP Data Hub has a several training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow Learning site.)

    Partner Essentials: Clean Core for App Engine

    ERP Clean Core with App Engine Overview

    ERP modernization: Working toward a clean core

    Request ERP Data Hub on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use ERP Data Hub, you must first download the application from the ServiceNow Store. After you’ve completed the download, you may need to clear your local cache before ERP Data Hub appears on your instance.