Modify or customize collaboration permissions for a user or group in ServiceNow Studio

  • Release version: Xanadu
  • Updated July 29, 2024
  • 1 minute to read
  • Change the collaboration access that a user or group has to work on an app in ServiceNow Studio by modifying or customizing their collaboration descriptor.

    Before you begin

    Customers that don't have Collaboration installed will not be able to manage delegated development permissions in ServiceNow Studio. Existing delegated development permissions will still be respected within ServiceNow Studio.

    Role required: admin or delegated developer

    Procedure

    1. Navigate to All > App Engine > ServiceNow Studio.
    2. Find and select the app where you want to modify permissions for collaborators.
    3. Access collaboration settings by selecting the collaborators icon (collaborators icon).
      Figure 1. Access collaboration in ServiceNow Studio
      Collaboration icon near the Publish button
    4. Choose the new permission level for the user or group in the Collaborators section of the modal.
    5. Optional: Customize what the collaborator can do by creating custom permissions.
      1. Select Customize permissions for the user or group in the Collaborators section.
        Figure 2. Customize collaboration permissions
        Option to customize collaboration permissions
      2. Choose the permissions you want the group or user to have.
        For more information on permissions and descriptions, see Collaboration permissions for ServiceNow Studio.
        Figure 3. Customize collaboration permissions
        Select custom collaboration permissions
      3. Select Save.

    Result

    Your changes are automatically saved when you close the Collaborate with others modal.

    What to do next

    Your App Engine admin must then approve the changes to collaborators. For more information, admins should see Approve a collaboration request.