Submit an asset reclamation request

Use Reclaim Asset catalog item to efficiently reclaim hardware assets when an employee leaves an organization or moves to a different role.

始める前に

Role required: Any employee can submit an asset reclamation request.

このタスクについて

Asset bundles and pallets can't be reclaimed.

手順

1. Navigate to All > Service Catalog > Asset Lifecycle > Reclaim Asset.
2. On the Reclaim Asset form, fill in the fields.

   表 : 1. Reclaim Asset form

   Fields	Description
   Requested by	The role of the person, such as an HR professional, Manager, or Employee, who submits the asset reclamation. If Manager is selected, all the employees reporting to the Manager appear in the Requested for field. If Employee is selected, the Requested for becomes read-only.
   Requested for	Person for who you are submitting the asset reclamation.
   Employee separation	Whether the person for who you are submitting the asset reclamation is leaving the organization or moving to a different role.
   Asset	Hardware assets assigned to the person for who you are submitting the asset reclamation.
   Reclaim method	The method how you want to collect the hardware assets from the departing employee. You can pick up the assets or the employee can either drop off or ship them to the organization.
   Legal hold method	If the hardware assets need to be kept on hold because of any legal reasons.
   Notes/Special instructions	Any instructions if you want to mention.

3. Click Submit.
   An Asset Reclamation Request is created.