Cancel a repair order line in the Hardware Asset Workspace

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Cancel a repair order line that no longer needs to be fulfilled.

    始める前に

    Role required: asset

    このタスクについて

    You can only cancel a repair order line that is not in the Completed stage.

    手順

    1. Navigate to Workspaces > Hardware Asset Workspace > Inventory.
    2. Select the Repair orders tab.
    3. Select a repair order that's in the Draft or In Progress stage.
    4. Select the Repair order lines tab.
    5. Select the repair order line that you want to cancel.
    6. Select Cancel.

    タスクの結果

    • The stage of the repair order line changes to Cancelled and the state changes to Closed Incomplete.
    • The state of the associated repair asset tasks that were open changes to Closed Incomplete.
    • The stage of the repair order changes to Cancelled only if there aren't any other repair order lines that are in the Troubleshoot, Repair, Evaluate, or Completed stage.