Create pallet assets in the Enterprise Asset Workspace

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:5分
  • Create pallet assets to track and manage the pallets that can transport and store your enterprise, hardware, base, bundle, and consumable assets.

    始める前に

    Role required: sn_eam.enterprise_asset_manager or sn_eam.enterprise_asset_technician

    手順

    1. From the Enterprise Asset Workspace, open the Enterprise asset estate view.
    2. On the All assets tab, select New pallet asset.
    3. On the form, fill in the fields.
      表 : 1. Create New Pallet form
      Field Description
      Pallet Details
      Vendor Vendor that the pallet was purchased from. If the pallet was automatically created from a procurement purchase order, the Vendor field is automatically set to the same vendor that was specified on the purchase order.
      Model Pallet model that the pallet is associated with.
      Asset tag Alphanumeric value that your organization assigns to the pallet for tracking purposes.
      State

      Current state of the pallet.

      This field is automatically set to In stock. However, you can also set this field to one of the following options:
      • In transit
      • Retired
      • Missing
      Stockroom Stockroom that the pallet is located in.
      Aisle and space Stockroom aisle and space that the pallet is located in.
      Parent Parent asset of the pallet.
      Comments Message that you want to apply to the pallet.
      Pallet type Type of pallet. Select one of the following options:
      • Pallet
      • Bin
      • Box
      • Container
      • Other
      Substate Current substate of the pallet, such as Available or Reserved. The options that are available in the Substate field change based the option that you select in the State field.
      Reserved for User who the pallet is reserved for.
      Location Physical location of the pallet.
      注:

      If you set the location to a specific place and then set the sn_itam_common.sn_enable_indoormap_for_assets system parameter to true on your ServiceNow instance, the pallet asset record, which is generated after you fill in all fields and save this form, includes an interactive map that shows the real-time location of the asset.

      This map is still included in the pallet asset record when you open the record from an associated work order task or stockroom record.

      The map does not display by default. To display the map, select the Location map icon (Location map icon.) on the sidebar of the pallet asset record.

      Disposal
      Disposal vendor Vendor that is assigned to carry out the disposal order for the pallet.
      Vendor disposal order ID ID number that is assigned to the disposal order by the disposal vendor.
      Disposal date Date on which the disposal order is completed.
      Resold value Estimated price that the pallet can be resold for.
      Scheduled retirement Date on which you want to retire the pallet.
      Retired date Actual date on which you retired the pallet.
      Beneficiary Organization that receives the pallet after it is retired.
      Resale price Value of the pallet when it is retired.
      Activities
      Work notes Work notes related to the pallet.
    4. Select Save.