Create knowledge base

Knowledge bases are created in Knowledge Center and can be created at a business unit level or at a Core Business Suite level.

Before you begin

Role required: sn_cbs.admin

About this task

Create knowledge bases to organize and manage knowledge articles for your organization.

Procedure

1. Navigate to Core Business Suite > Configure.
2. Select Knowledge in Core Business Suite module under the Configuration Console, and select the Create new button.
3. On the Create New Knowledge Base form, fill in the fields.
4. Select Save.
   For a description of the field values, see Create New Knowledge Base form.