Create New Knowledge Base form
Describe the fields on the Create New Knowledge Base form to configure knowledge base settings.
| Field | Description |
|---|---|
| Knowledge Base | Name of the knowledge base. |
| Disable commenting | Option to prevent users from adding comments to knowledge articles. |
| Disable suggesting | Option to prevent users from suggesting knowledge articles. |
| Disable category editing | Option to prevent users from editing knowledge article categories. |
| Disable rating | Option to prevent users from rating knowledge articles. |
| Disable mark as helpful | Option to prevent users from marking knowledge articles as helpful. |
| Publish flow | Workflow for publishing knowledge articles. |
| Retire flow | Workflow for retiring knowledge articles. |
| Active | Option to make the knowledge base active. |
| Checklist | Checklist associated with the knowledge base. |
| Description | Brief description of the knowledge base purpose. |
| Set default knowledge field values | Default field values for knowledge articles in this knowledge base. |
| Release version | Version number for the knowledge base release. |
| Attachment | Placeholder to add a the knowledge base file. |