Activate Now Assist panel

  • Release version: Australia
  • Updated April 5, 2026
  • 1 minute to read

    • Enable the Now Assist panel to provide generative AI assistance through a conversational interface in ServiceNow Otto for Core Business Suite (CBS).

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Now Assist Admin > Experiences.
      The Now Assist panel page opens.
    2. In the summary section, select Turn on.
    3. Under settings, select Visit Assistant Designer.
    4. On the Visit Assistant Designer page, select Activate.
      The Now Assist panel is activated. For more information, see .