Create a carrier integration profile

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：2分

    • Create a carrier integration profile for your carrier by specifying the API and connection details that are used to connect your ServiceNow instance to the third-party shipping carrier application.

    始める前に

    Role required: admin or asset_integration_admin

    手順

    1. Navigate to All > Hardware Asset Workspace > Asset operations.
    2. From the Shipment list, select Carrier integration profiles.
    3. Select New.
    4. On the form, fill in the fields.
      表 : 1. Carrier Integration Profile Details form
      Field Description
      Name Name of the integration profile.
      Connection details Reference to the Connection and Credentials Aliases table that stores the credentials of the customer.
      注:
      Your credentials must be updated in the Connection and Credentials Aliases table so that you’re authenticated to connect to the carrier API.
      API Name of the script that has the integration business logic.
      Job Name of the scheduled job that invokes the carrier API to fetch the shipment details.

      This job is automatically created by a job that runs daily, The ITAM: Process integration profiles and stale shipment job.
      Active Option that indicates the status of the integration profile.
      注:
      You can only deactivate the integration profile but can’t delete the integration profile. When an integration profile is deactivated, the associated job that invokes the carrier API is deactivated automatically.
    5. Select Save.

    タスクの結果

    The carrier integration profile is created and added to the Carrier integration profiles list.