Integrating Zebra technology RFID system

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:1分
  • Integrating a Zebra technology Radio Frequency Identification (RFID) system with your ServiceNow instance enables you to identify , track, and manage your hardware asset locations automatically.

    After the asset integration with Zebra technology RFID system is successful, you can view the RFID Tag information such as zone group, zone, and locations mapped with your assets. The RFID information is mapped to the Asset [alm_asset] table according to the serial number of the asset. For more information about the Asset management tables, see Installed with Asset Management.

    注:
    If the asset is excluded, the RFID information isn't mapped to the Asset [alm_asset] table according to the serial number of the asset. For more information about asset exclusion, see Hardware Asset Management license exclusion.

    The data from the Zebra technology RFID system is imported to ServiceNow regularly. Any data change in the RFID system is updated in your ServiceNow instance.

    The RFID asset [rfid_asset] table stores the RFID information of assets. For more information about viewing the RFID information, see View RFID information of assets.