Software Asset Management publisher pack for Citrix
Use the Citrix publisher pack for the optimization and reconciliation of your Citrix products. You can track licensing positions for your Citrix users and devices so that you can determine your license compliance.
To use the Citrix publisher pack, activate the Software Asset Management Professional for Citrix plugin (com.sn_samp_citrix). For details, see Request Software Asset Management.
The Citrix publisher pack supports Virtual Applications products (formerly XenApp) and Virtual Desktop products (formerly XenDesktop). Using this publisher pack, you can manage licenses and determine the license compliance for your Citrix products. You can gain visibility into the third-party applications that are delivered through your virtual applications and desktops. You can also gain visibility into the users that may potentially access those applications.
Use the ServiceNow® Discovery application to collect data from Citrix. The license consumption data for your Citrix products is collected from the Citrix License Server.
Discovery uses OData APIs to identify the third-party applications that are delivered through your Citrix farm from the Citrix Delivery Controller. Use this information to create software installation records and track license usage for these applications. To identify these applications, admins must create a Discovery schedule to run on the Citrix discovery pattern. See Citrix License Server and Delivery Controller discovery for more details on the Citrix discovery pattern and tables.
Citrix licensing models
- Concurrent licensing model
- Concurrent licenses are used only during active sessions. When a user begins a session, the application or desktop checks out a license for the device that is running the session. When the session disconnects or ends, the application or desktop checks the license back in to make the license available to other users and devices. Concurrent licenses enable either one connection to a virtual desktop or unlimited applications for any user or device. License consumption is based on the number of licenses being used.
- User/Device licensing model
- User/Device licensing model: User/Device licenses are assigned to either a user or shared device. If the Citrix License Server assigns a license to a user, that user can make unlimited connections from unlimited devices. If the Citrix License Server assigns a license to a device, unlimited users can make unlimited connections from that device. License consumption is based on the user or device using the license.
- Delivery Groups
- Delivery Groups are collections of devices on which you can use Citrix applications or desktops. Each Delivery Group specifies the users that have access to those devices. In addition, Delivery Groups specify the applications or desktops that are available to those users.
- Application Groups
- Application Groups are collections of applications that are shared across Delivery Groups or subsets of Delivery Group users. Each Application Group specifies the users or Active Directory (AD) groups that have access to those applications.
Refer to the Citrix product documentation for more information on Citrix deployment guidelines and recommendations. Use this information to determine whether you should map your users at the Delivery Group level or at the Application Group level. If you map users at both levels, Software Asset Management considers mappings at only the Application Group level.
You can view your Citrix license usage data from the Software Publisher Analytics dashboard for Citrix. Use this data to optimize your license position by reclaiming any unused or unauthorized licenses.