Project Workspace

ServiceNow® Project Workspace helps project managers to plan and manage projects from a central location.

The new Project Workspace comes with a Planning, Details, Financials, RIDAC, Analytics, Docs, Status Reports, and Resources page.

Project Workspace Overview

The Project Workspace enables you to collaborate, plan, organize, and execute tasks in a single workspace. This application provides the ability to create and monitor projects, tasks, sub-projects, dependencies, and timelines. Project managers can allocate and optimize resources within the Project Workspace and make sure that the right individuals are assigned to the right tasks. With Project Workspace, you can plan and track your project finances, budgets, and cost plans. This project management application helps in making informed and timely decisions by providing relevant project information in one place.

Use playbooks to deliver a guided, stage-based experience within the project workspace.

Create a status report for your projects and run analytics for your projects. Experience the Gen AI feature in Project Workspace. Summarize, elaborate, or shorten the selected content on Docs to quickly understand the key information in documents using Project Gen AI Docs skill.

Refine planning item descriptions using write items skill to improve the clarity and completeness of your work item and reduce the rework due to missing or unclear planning item information.

Get started

ExploreLearn the features and business value of Project Workspace	ConfigureSet up the core configuration
UseManage projects with Project Workspace	ReferenceLearn about forms and fields of Project Workspace

Troubleshoot and get help

• Search the Known Error Portal for known error articles
• Contact Customer Service and Support

• Exploring Project Workspace
  The ServiceNow® Project Workspace application helps you to manage projects, resources, and financials in a single workspace.
• Configuring Project Workspace
  Set up and configure the Project Workspace application to initiate and plan your projects, financials, and resources.
• Managing projects with Project Workspace
  Use the features of Project Workspace to plan and manage your project.
• Managing financials for your projects
  Manage budget, cost plans as forecasts, actual expenses as expense lines, generate labor costs, create financial baselines, and view, analyze, and compare the financial performance of your projects at required cadence in Project Workspace.
• Resource planning with Project Workspace
  Use the Resource Management application to allocate and manage your resources in the Project Workspace.
• Project Workspace reference
  Reference information to provide additional details about Project Workspace, such as the fields, user roles, tables, scheduled jobs, system properties, and custom scripts.