Components installed Fallout Management

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Several types of components are installed with activation of the Fallout Management plugin, including tables and user roles.

    Roles installed

    Role title [name] Description Contains roles

    Fallout Manager

    [sn_fallout_mgmt.fallout_manager]

    Creates, views, assigns, and edits fallout records. A user with this role can also view order tasks and domain orders.

    sn_fallout_mgmt.fallout_agent

    Fallout Agent

    [sn_fallout_mgmt.fallout_agent]

    		 Views order fallout records. A user with this role can also update the state of fallout records and create work notes on them. The user can also view task and domain orders.
    • sn_fallout_mgmt.fallout_creator
    • sn_customerservice.case_viewer

    Fallout viewer

    		 Views order fallout records. A user with this role can also update the state of fallout records and view order tasks and domain orders.
    • sn_ind_tmt_orm.order_viewer
    • agent_workspace_user
    Fallout Creator Creates fallout records. None.

    Tables installed

    Table Description

    Fallout

    [sn_fallout_mgmt_fallout]

    Tracks order processing or fulfillment exceptions that require monitoring and resolution. 

    Fallout type

    [sn_fallout_mgmt_fallout_type]

    		 Defines categories of fallout to classify order processing or fulfillment exceptions.