Updating specification versions

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enterprises frequently create and update new versions of product and service specifications. When these changes occur, it's important to update the existing product specification in ServiceNow®. Failure to update the product specifications can lead to difficulties with MACD (Modify, Add, Change, Delete) operation when orders enter fulfillment.

    Updating specification versions helps with:
    • Introducing new characteristics along with their options.
    • Adding new options to existing characteristics and removing existing characteristics or their options.
    • Renaming existing characteristics and options.
    • Incorporating new relationships and updating or removing existing relationships.
    • Adding compatibility rules.

    Specification version updates

    The following list shows the types of specification version updates that can occur:

    • Characteristics
      • New
      • Changed - enumerations
      • Removed
    • Child Relationships (bundled/composed)
      • New
      • Removed
      • Change cardinality
    • Horizontal Relationships/Compatibility Rules
    • Attribute Mapping Rules

    Batch specification version update

    A set of specification versions can be updated using the batch specification utility in Sales Customer Relationship Management. The specification can also be scheduled.

    What to do next

    Configure update specification versions