Entitlement form
The Entitlement form can be used to create entitlements in Customer Contracts and Entitlements.
| Field | Description |
|---|---|
| Name | The name of the entitlement. |
| Product | The product associated with the entitlement. |
| Contract | The internal unique identification number that is generated when the customer contract is created. This number isn’t editable. |
| Account | The name of the account associated with this contract. Note:
|
| Location | The service or installation location. |
| Product specification | The product specification that is mapped to the sold product. Note: Configure this field manually on the entitlement form using form layout. |
| Consumer | The name of the consumer associated with this contract. Note: If no consumer record is found, you can create a consumer and add it to the customer contract. For more information, see Create a consumer record. |
| Customer contract line | The name of the related customer contract line. |
| State | The current state of the entitlement:
Note: The state of the entitlement is inherited from its parent contract line. |
| Start date | The entitlement activation date. |
| End date | The date when the entitlement ends. |
| Sold entitlement | The name of the sold product that is added to the entitlement. Note:
|
| Product offer | The product offering that is mapped to the order line item. |
| Renewal root | An entitlement can be renewed multiple times. Renewal root refers the entitlement reference of the first or base service entitlement. |
| Renewed from | An entitlement can be renewed multiple times. Renewed from field refers to the previous entitlement that was renewed. |
You can see the pricing information on an entitlement for subscription contracts that helps you in reviewing your contract information.
| Term (Months) | Validity period of having access to the service or product. |
| Subscription Start Date | Start date of the contract subscription. |
| Subscription End Date | End date of the contract subscription. |
| Price List | Price list associated for servicing the product. |
| Unit net price | The price for each unit within the product offering. The net price of a single unit of the sold product. |
| Pricing method | The pricing method for the selected sold product. It can be one-time or recurring. One-time pricing charges one fee for the product offering. Recurring pricing lets you set the pricing periodicity. |
| Periodicity | The frequency of the pricing method. It can be monthly, quarterly, semiannually, or annually. This field becomes valid only when the method in the Pricing method field is a recurring payment. |
| One Time Price | Represents one-time charges to be paid for the product or service. |
| Monthly Recurring Price | Represents the price that the customer is supposed to pay monthly during usage of the product. |
| Annual Recurring Price | Represents the price to pay annually during usage of the product. |
| Cumulative one-time price | Represents one-time charges to be paid for the parent line and all the child line items. |
| Cumulative monthly recurring price | Represents monthly price for the parent line and all the child line items |
| Cumulative annual recurring price | Represents annual price for the parent line and all the child line items. |
| Cumulative net price | Represents the total price of the contract line by calculating the roll-up amount of all root lines. |