Extending Order Management with ServiceNow applications and integrations

You can use various ServiceNow store applications and integrations to further extend the capabilities of Order Management.

Table 1. Applications and integrations for extending Order Management

Application or integration	Description
Order Management for providers with Service Exchange	Enable service providers and their customers to use Order Management to place and fulfill complex orders, including certain types of MACD orders, over Service Exchange.
Order Management integration with Field Service Management	Create field service work order requests automatically with Order Management, and track them in Field Service Management.
Order Management integration with Service Portfolio Management	Provide project oversight of complex, long-running orders and order tasks in Order Management, and manage them in Service Portfolio Management.