Add pricing adjustment to a quote line item

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Add pricing adjustments to quote line items after the line item is created.

    Before you begin

    Role required: sales_agent

    About this task

    You can make the following types of pricing adjustments for quote line items as a way to incentivize customers during the quote process.

    Table 1. Types of pricing adjustments
    Adjustment type Description
    Markdown % Percentage for a markdown in price.
    Markdown amount A dollar amount of a markdown in price.
    Markup % Percentage for the markup in price.
    Markup amount A dollar amount for a markup in price.
    Price Override Overrides the product price with a new price.

    Procedure

    1. In the CSM Configurable Workspace, select the List view.
    2. Select Quotes > All.
    3. In the Line items tab, select the quote line item for a pricing adjustment.
    4. In the adjustment dialog, use the Adjustment type menu to select an adjustment type.
    5. Enter an adjustment value in the Adjustment value.
    6. Add a description of the price adjustment.
    7. Select Save.