Add tasks to a quote

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Create a single or multiple tasks for a quote and assign those to different agents. Tasks are the various actions that agents perform to create a quote.

    Before you begin

    Role required: sales_manager

    Procedure

    1. In the CSM Configurable Workspace, navigate to the List view and select Quotes > All.
    2. Select the quote that you want to work with and select the Tasks tab.
    3. Select New to start a new quote task or select an existing quote task to make changes.
    4. Fill in the fields in the Quote Task form.
      Table 1. Quote Task form
      Field Description
      Number System-generated number of the quote task.
      Quote Number of the quote.
      Due date Date by which the quote task has to be completed.
      Short description Information about the quote task.
      State State of the quote task.
      Assigned to Name of the sales agent to whom the sales manager has assigned this quote task.
      Work notes Additional information about the quote task.
    5. Select Save.
      The quote task is added to the main quote.