Split opportunity allocation

  • Release version: Australia
  • Updated March 30, 2026
  • 1 minute to read
  • Split an allocation row to divide its credit between two contributors while keeping, for example, the same product family and effective date.

    Before you begin

    Role required: sn_opty_mgmt_core.opportunity_allocation_writer

    Procedure

    1. In the CSM Configurable Workspace, select the List view.
    2. Navigate to Opportunity > All, open the opportunity record, and select the Allocations tab.
    3. Select Manage Allocations.
    4. Select the allocation type that contains the row you want to split.
    5. Select Split allocation icon on that row.
      A new row is inserted immediately below the original. The grouping/dimensions related fields are copied from the original row. All other fields are blank.
    6. Update the Percentage (or Amount) on both the original row and the new row so that together they reflect the intended split — for example, 70% and 30%.
      Note:
      If the Require full allocation property is enabled, the combined percentages for the allocation type must total 100% before saving.
    7. Fill in the row fields:
      • Team Member: Select the opportunity team member.
      • Territory: Select one among the active sales territory from the active territory model.
        Note:
        When a team member is selected, the territory list includes only territories in which the member is an active territory member.
      • Allocation Percentage: Allocation percentage assigned to the team member for their allocation.
      • Allocation Amount: Monetary value of the allocation.
      • Reason: Additional notes.
    8. Select Save.
      Note:
      Users with the Account Executive role in Sales Territory Membership or Opportunity Team Member have create, split, and update access to Revenue-based allocations. Overlay allocations are read-only for these users.
      The allocation is split into two rows. Both rows are saved and displayed in the Allocations tab under the relevant allocation type.