Using configure, price, quote applications Release version: Australia Updated March 12, 2026 1 minute to readLearn how to use configure, price, quote applications. Using the CPQ ConfiguratorAgents and customers use the CPQ Configurator to customize configurable products in Sales Customer Relationship Management transactions such as opportunities, quotes, and orders.Using the legacy product configuratorThe legacy product configurator in Sales Customer Relationship Management is an interface for customizing configurable product offers. The interface displays the product options available and automatically calculates product pricing as you select options.Using Quote ManagementUse the Quote Management application to build your quote. The interface includes the following tabs to help you create and manage product quotes.Using 1Quote experience with Transaction ManagerCreate and manage quotes in the Sales CRM workspace using the embedded Transaction Manager quoting experience.Using Advanced Approval ManagementSales teams can use workflows for approving Sales Customer Relationship Management entities such as customer quotes. Workflows begin with approval requests submitted by sales agents, which are then routed for approval by designated approvers.Using Customer Contracts and EntitlementsLearn how consumers, managers, agents, and administrators use the Customer Contracts and Entitlements application to generate customer contracts and contract lines.Using Sales Agreement ManagementLearn how managers, agents, and administrators use the Sales Agreement Management application to generate sales agreements from quotes.Using CPQUse ServiceNow CPQ to configure complex products, apply dynamic rules, and generate accurate quotes with speed and precision. You can understand how the CPQ experience works end-to-end—from guided configuration and real-time pricing to document generation and seamless integration with the rules engine.
Using configure, price, quote applications Release version: Australia Updated March 12, 2026 1 minute to readLearn how to use configure, price, quote applications. Using the CPQ ConfiguratorAgents and customers use the CPQ Configurator to customize configurable products in Sales Customer Relationship Management transactions such as opportunities, quotes, and orders.Using the legacy product configuratorThe legacy product configurator in Sales Customer Relationship Management is an interface for customizing configurable product offers. The interface displays the product options available and automatically calculates product pricing as you select options.Using Quote ManagementUse the Quote Management application to build your quote. The interface includes the following tabs to help you create and manage product quotes.Using 1Quote experience with Transaction ManagerCreate and manage quotes in the Sales CRM workspace using the embedded Transaction Manager quoting experience.Using Advanced Approval ManagementSales teams can use workflows for approving Sales Customer Relationship Management entities such as customer quotes. Workflows begin with approval requests submitted by sales agents, which are then routed for approval by designated approvers.Using Customer Contracts and EntitlementsLearn how consumers, managers, agents, and administrators use the Customer Contracts and Entitlements application to generate customer contracts and contract lines.Using Sales Agreement ManagementLearn how managers, agents, and administrators use the Sales Agreement Management application to generate sales agreements from quotes.Using CPQUse ServiceNow CPQ to configure complex products, apply dynamic rules, and generate accurate quotes with speed and precision. You can understand how the CPQ experience works end-to-end—from guided configuration and real-time pricing to document generation and seamless integration with the rules engine.