Recommendations and similar candidates in ERP-CM

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • The record for each candidate in ERP Customization Mining (ERP-CM) displays information on suggested next steps and similar candidates to help you in replatforming an ERP (Enterprise Resource Planning) app.

    Recommended actions for candidates

    When you view a candidate, ERP-CM displays the number of recommended actions or next steps to take. The candidate details also have a Recommendations tab where you can view the suggested actions, and select them to open the associated app on the ServiceNow AI Platform.

    For example, you may need to create a workflow in Workflow Studio for one candidate, update an integration spoke for another, and read an extraction table or remote table for a third candidate.

    Each recommended action has an estimated effort, which is a numerical score that assesses how well the ServiceNow AI Platform has matching functionality. Green actions require little-to-no effort, while red actions are more difficult.

    ERP Customization Mining candidates page with recommendations tab displayed.

    For more information on recommended actions, see Check candidate recommendations in ERP-CM.

    Similar candidates in candidate details

    For each candidate, ERP-CM displays a Similar candidates tab, which lists each similar candidate, a numerical score to represent how closely the two candidates are related, and a link to other similar candidates.

    Similar candidates are helpful when planning how to best replatform a legacy app. When you replatform a custom app from the system of record, you don't have to replicate the old app exactly. Use the replatforming process to design a better app, perhaps one that addresses the needs of multiple similar candidates in a single, new app built using low-code tools on the ServiceNow AI Platform.