ERP Data Hub new system field descriptions

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • The Create new system form in ERP Data Hub contains information on connection details for the ERP (Enterprise Resource Planning) system.

    Table 1. Create new ERP system fields
    Field Description
    ERP system Name of the ERP system to help identify the business area.
    Short description Brief description of what the ERP system is for, such as sales orders.
    Connection (HTTP connection available starting in Xanadu Store Release 2) Alias of the connection credential that you configured to connect to the system of record. You can select only from connections in the ERP Data Hub scope.

    For more information, see Configure the ERP Data Hub credentials and connection.

    Latest alive heartbeat (HTTP heartbeat available starting in Xanadu Store Release 2) Date and time that the ServiceNow AI Platform most recently connected to the ERP system.

    This field isn't editable and has a value only if the ERP system has been successfully saved and contacted.

    ETL data sources/Extraction tables Number of ERP extraction tables in the ERP system.

    Link a system to an extraction table by adding the system to the ERP extraction table record in ERP Data Hub. For more information, see Add a new ERP extraction table in ERP Data Hub.

    Remote tables Number of remote tables in the ERP system.

    Link a system to a remote table by adding the system to the ERP remote table record in ERP Data Hub. For more information, see View and edit ERP remote table details with ERP Data Hub.

    Updated Date and time the ERP system record was most recently saved.
    KB link (on heartbeat tabs) If there's an error and a relevant knowledge base article is available, a link to the article is provided.
    Status (on heartbeat tabs) State of the heartbeat: Started, Success, or Error.
    Error text (on heartbeat tabs) Details about the error.
    Updated (on heartbeat tabs) Date and time when the heartbeat was last changed.