Add a Now Assist skill to an AI agent

  • Release version: Xanadu
  • Updated January 30, 2025
  • 1 minute to read
  • Add a generative AI skill to an AI agent in AI Agent Studio. You can customize the skills to meet the needs of your users in different workflows.

    Before you begin

    If you want to add a custom skill to an AI agent, the skill must be published and activated on the Now Assist Admin console. For more information on deploying custom skills, see Finalize and publish a custom skill and Activate a custom skill.

    When an AI agent uses a skill as a tool, the user the AI agent is running as must pass the ACL of the skill. Ensure that the security configurations for the skill are met by the AI agent and agentic workflow.

    Role required: sn_aia.admin

    Procedure

    1. Navigate to All > AI Agent Studio > Create and manage > AI agents.
    2. Open the AI agent that you want to add a skill to and navigate to the Add tools and information section.
    3. In the Add tool drop-down list, select Now Assist skill.
    4. On the form, fill in the fields.
      Table 1. Add a Now Assist skill form
      Fields Description
      Name

      Name that you want to specify for your skill.

      Description Description of the skill and what it's going to do to assist your AI agent.
      Note:
      This description is sent to the large language model (LLM).
      Select skill Existing skill to be selected from the list.
      Inputs Skill inputs. The values are filled in by the LLM at runtime unless you specify a value override.
      Note:
      If the agent uses multiple tools, you can choose to use another tool's output as an input value override. Select the data picker icon (Data picker icon.) to review the available options.
      Execution mode Mode of execution for your skill:
      • Supervised: Inputs from your live agent are required during the execution of this tool while the AI agent runs.
      • Autonomous: Doesn't require any input from your live agent during the execution of this tool while the AI agent runs.
      Display output Permission to display the output of the tool execution in the Now Assist panel or in Virtual Agent:
      • Yes
      • No
      Processing message Message to display to users when the tool is running.
      Output transformation strategy Style for the LLM to present the results.
      • None
      • Concise
      • Paragraph
      • Verbose
    5. Select Add.
      A Now Assist skill tool is added in the Skills section on the Add tools and information page.