Languages supported by Task Intelligence

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • The Task Intelligence application provides support for predictions in different languages.

    Each of the supported languages has an associated two-character code. For example, English - en.

    The following table lists the languages supported for Task Intelligence along with the models they support.

    Note:
    Only languages included in the training dataset are supported.
    Language name Language code Incident fields (ITSM) Case fields (CSM) Sentiment prediction (CSM) Language detection (CSM)
    Arabic ar X
    Brazilian Portuguese pb X
    Chinese (simplified) zh X X
    Czech cs X
    Danish da X
    Dutch nl X X
    English en X X X X
    Estonian et X
    Finnish fi X X
    French fr X X X
    French Canadian fq X
    German de X X X
    Hebrew he X
    Hungarian hu X
    Italian it X X
    Japanese ja X X
    Korean ko X X
    Norwegian nb X X
    Polish pl X X
    Portuguese pt X X
    Russian ru X
    Spanish es X X X
    Swedish sv X X
    Thai th X
    Turkish tr X