Evaluation dashboard References Release version: Yokohama Updated September 2, 2025 1 minute to readReference topics for the Evaluation dashboard. Components installed with the Evaluation dashboardSeveral types of components are part of the Evaluation tab, including scheduled jobs, tables, system properties, and flows.Evaluation metrics and calculationsMetrics against which conversations are evaluated and calculation of adjusted scores.Evaluation flowThe workflow for evaluation execution, which performs evaluations when conversations are completed.Evaluation flow for batch evaluationsBatch evaluation enables Eval admins to evaluate up to 100 completed virtual agent conversations at once, based on a saved query.
Evaluation dashboard References Release version: Yokohama Updated September 2, 2025 1 minute to readReference topics for the Evaluation dashboard. Components installed with the Evaluation dashboardSeveral types of components are part of the Evaluation tab, including scheduled jobs, tables, system properties, and flows.Evaluation metrics and calculationsMetrics against which conversations are evaluated and calculation of adjusted scores.Evaluation flowThe workflow for evaluation execution, which performs evaluations when conversations are completed.Evaluation flow for batch evaluationsBatch evaluation enables Eval admins to evaluate up to 100 completed virtual agent conversations at once, based on a saved query.