Create a Model Context Protocol server

Create a Model Context Protocol (MCP) server and configure which tools it exposes to MCP clients.

Before you begin

Role required: sn_mcp_server.admin or admin

About this task

Depending on your requirements, you can create one or more servers that expose different tools for different use cases, such as for HR or IT workflows, or for different clients. You can also use the preconfigured Quickstart Server.

Procedure

1. Navigate to All > MCP Server Console.
2. From the Configuration tab, select Servers.
3. Select New.
4. On the form, fill in the fields.

   Table 1. Server form

   Field	Description
   Label	An internal name for the server.
   Short description	A description of the capabilities and purpose of the server.

5. From the Tools section, add the tools that the server exposes.
   1. Select Add tools.
   2. Search for tools from the list and select the tools to expose.
      If you need to create a tool, select Create tool. For more information, see Create a tool for a Model Context Protocol server.
   3. Select Add.
6. Select Create to make the server active.
   Note:

   To save your changes but not make the server active yet, select Save as draft instead. To activate it later, you can select Activate from the server record or the Servers page.
   After creating the server, the Server URL field is populated with the endpoint that you use to integrate with clients: https://<instance>.service-now.com/sncapps/mcp-server/mcp/<server-name>.
   If you need to turn off access to an existing server, select Deactivate from the server record or the Servers page.

What to do next

Configure clients to connect to the server. For more information, see Connecting to an MCP server from an MCP client.