ServiceNow AI Research

Christian Hudon

Christian Hudon

Research Architect

Agent Contextualization

Christian is an Applied Research Scientist & Architect in ServiceNow’s AI Research group, focused on infrastructure and best practices that enable the team’s work. After two decades building ML systems, he’s convinced that core ML principles—statistical rigour in evaluation and robustness, disciplined system design—remain as relevant as ever in the age of LLMs.