ServiceNow Research

Visiting Researcher Program

Make the most of your research journey – join ServiceNow Research

Join a team at the forefront of research in Artificial Intelligence and Machine Learning and realize your full potential as you take the first steps of your research career! As a ServiceNow Research Visiting Researcher, you will work in a stimulating environment that values the synergy between academia and industry. You will have the chance to collaborate with world-class researchers and get exciting opportunities to publish your research, participate in conferences, and develop your professional network.

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The ServiceNow Visiting Researchers Program is open to master's students, Ph.D. students, and Postdoctoral Fellows. During their tenure*, candidates will typically contribute toward one main research project that has the potential to lead to a publication. Through the program, candidates will: - Further and develop their expertise in an AI-related field - Gain research and professional experience in the industry - Grow their network - Get the opportunity to acquire transversal skills relevant to the academic and business sectors through various trainings and workshops

Join one of ServiceNow’s Research Programs and contribute to the advancement of state-of-the-art research in ML!

Contact servicenow-research@servicenow.com to request information on the ServiceNow Visiting Researcher Program.

* Tenure usually lasts between 4 months and 12 months. Master’s and Ph.D. students usually work part-time at ServiceNow Research while continuing their studies.

Open Roles

Visiting Researcher

Human Decision Support

Apply to the visiting research program for advancing research on causal discovery and discrete optimization.

Visiting Researcher

Human Decision Support

Apply to the visiting researcher program of the “Human Decision Support” for internship opportunities working on understanding and improving the reasoning and decision-making abilities of LLMs by symbolic planning.

Visiting Researcher

AI Trust and Governance Lab

Apply to the visiting researcher program for the Trust lab for internship opportunities working on topics such as fairness or accountability.

Visiting Researcher

Human Decision Support

Apply to the visiting researcher program for the HDS program for internship opportunities working on topics such as causality, time-series, reinforcement learning, or planning.