Chart understanding is critical for ServiceNow for data analysis, reason over visualizations, such as interpreting trends, identifying anomalies, or for summarizing insights. However, existing vision-language models (VLMs) often struggle with chart comprehension due to limited training on diverse, real-world data and reliance on noisy, auto-extracted chart tables. To overcome these limitations, we introduce BigCharts, a dataset pipeline that generates visually diverse and realistic chart images by replotting real-world charts from multiple platforms, preserving both authenticity and data accuracy. We further propose a training framework that combines supervised fine-tuning with Group Relative Policy Optimization (GRPO)-based reinforcement learning, guided by chart-specific reward signals. Our resulting model, BigCharts-R1, demonstrates state-of-the-art performance on multiple chart QA benchmarks, offering a robust solution for chart understanding in enterprise contexts like ServiceNow.