ServiceNow AI Research

Multi-Agent

Ecma TC56 NLIP (Natural Language Interaction Protocol)

The following documents are the official standards and technical report approved by Ecma International on 10 December 2025, developed …

TapeAgents: a Holistic Framework for Agent Development and Optimization
We present TapeAgents, an agent framework that leverages a structured, replayable log (tape) of the agent session to facilitate all …
Learning to Guide and to Be Guided in the Architect-Builder Problem
We are interested in interactive agents that learn to coordinate, namely, a builder – which performs actions but ignores the goal …