ServiceNow AI Research

Workflows

Fine-Tune an SLM or Prompt an LLM? The Case of Generating Low-Code Workflows
Fine-Tune an SLM or Prompt an LLM? The Case of Generating Low-Code Workflows
Large Language Models (LLMs) such as GPT-4o can handle a wide range of complex tasks with the right prompt. As per token costs are …
Knowledge Discovery and Data Mining,  2025.
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Generating a Low-code Complete Workflow via Task Decomposition and RAG
Generating a Low-code Complete Workflow via Task Decomposition and RAG
AI technologies are moving rapidly from research to production. With the popularity of Foundation Models (FMs) that generate text, …
Conference on AI Engineering (CAIN),  2025.
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