関連アイテムのフィルターについて

[Pirakawa]

テーブルのレコードを開いたとき、一番下に表示される関連タブ？のアイテムにフィルターをかけたいです。

いろいろ試行錯誤してみましたが、最初から設定されているフィルター条件を消すことができず苦戦しております。

この設定はどこから変更が可能でしょうか？

[Bhuvan]

@Pirakawa 

You can refer below link to set default filter for related list

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/use/using-forms/task/t_Cr...

https://www.servicenow.com/community/csm-forum/how-to-set-default-filter-on-related-list-for-all-use...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@Pirakawa 

Did you get a chance to review this as I believe the information provided should answer your question.

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Ankur Bawiskar · Accepted solution]

@Pirakawa 

if the related list table has a field which points to the main table then System automatically adds that as Default filter as there is a direct relationship.

You cannot remove that.

If my response helped please mark it correct and close the thread so that it benefits future readers.