About Easy Import

Luca_S
Giga Contributor

Hello,

I would like to import data using the Easy Import feature.
However, as far as I know, this feature is only available to users with the admin role.
Is it possible to make it available to users with the itil role?
If not, which users with which roles can use Easy Import? If there is more than one, I would like to know them all.

I would like to ask for your help.

Thank you.

1 件の受理された解決策

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

did you try giving that itil user import_admin role and test?

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

元の投稿で解決策を見る

2件の返信2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

did you try giving that itil user import_admin role and test?

regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello,

It worked.
I granted the import_admin role and configured the Import of the UI Context Menus to be readable by import_admin.

Thank you for your help.