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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Sacramento SNUG - Live Event Hosted by CaliE 30 Oct, 2026 08:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (AMS) Hosted by jasminecole 30 Oct, 2026 09:00 AM PDT Event Details Online Virtual Demo: Super Intelligence Control Tower: Manage the full lifecycle of any AI asset Hosted by Carrie Lea 3 Nov, 2026 05:00 AM PST Event Details Online Cyber Asset Intelligence and Identity in the AI Agent Era Hosted by ShaunaV 4 Nov, 2026 08:00 AM PST Event Details In person now[dev] 2026 Hosted by jenhanley 4 Nov–5 Nov, 2026 11:00 AM PST Event Details Online ServiceNow Exchange: SPM Value Journey Session 4 - Managing Work Execution Across Projects & Sprints Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Hardware Asset Management Fundamentals (Zurich) eBook

Hi all, I just started the Hardware Asset Management Fundamentals (Zurich) course and realize that there is no eBook available for it and that I am also not able to do any of the labs directly in the course. The labs are simply marked as complete as ...

  • Question

Set Character limit on Multi-line Variables for 4 variables

Set Character limit on Multi-line Variables for 4 variables : We have 4 different variables in a catalog form where we have to set limit for them for eg : Description(400), Name(250), Stock(350), Lines(380) how to achieve this pls let me know with le...

  • Question

URGENT - Instance offline, facing 502 Bad gateway - Your PDI: dev398198

Dear Team, I have a very important meeting later today, where I need to present my developer instance of Service Now that has all my worked stored in it. It was working just a few hours ago but now it says offline. IF I refresh, it starts refreshing ...

  • Question

My CIS-DF Experience

Hello Community,I know I'm a little late in sharing this, but I thought it might help someone preparing for the exam. The first time I attempted CIS-DF, the free exam slots were available and the deadline was approaching. I wasn't properly prepared. ...

  • Question

PDI dev181452 remains Offline – 502 Bad Gateway (snow_adc)

When I access the instance URL, I receive the following error:502 Bad Gateway – snow_adcAdditional details:PDI Name: dev181452Instance Version: AustraliaBuild Agent: InstalledServiceNow Studio: InstalledApp Engine Studio: InstalledView History: No Ac...

  • Question

Auto-Approve Manager Approval if No Response Within 5 Days

Hi Community,I'm developing a catalog item where, after submission, the request goes to the user's manager for approval. If the manager does not respond within 5 days, the approval should be auto-approved and the request should move to the next level...

  • Question

Sync Life Cyle Stage and Life Cycle Status fields between Asset & CI

I have a scenario while working on syncing of fields between asset & CI . There are out of the box mappings between Asset & CI for hardware status and Install Status but there are other fields like life cycle stage and life cycle stage status on CI &...

  • Question

OOTB REPORT FOR SAM

Hi Is there is any OOTB report which can provide the details of software discovery models which do not have lifecycle phase date populated for all of its phases?

  • Question
  • SAM
  • SAM Pro

How to change the Title of KB Article

Hi Everyone,How can I edit the Title/short description of an existing KB Article. Does it require any extra roles or they cannot be edited or is there something else.Kindly help me with this.Regards,Dhruv Khandelwal

  • Question

ATF for change requests

Hi Community, We are creating ATFs for different type of changes but we are not able to set the value of the planned start date and end date. If we are setting it to any date, later after that date, ATFs will fail. Also, we want to change the planned...

  • Question

Migrate Jira–ServiceNow Integration to OOB Jira Spoke with OAuth 2.0

Hi ALL, We are currently planning to transition our existing custom Jira–ServiceNow integration to the Out-of-the-Box (OOB) Jira Spoke (Integration Hub) and upgrade our authentication mechanism to OAuth 2.0. I’d appreciate guidance from the community...

  • Question
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