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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: ServiceNow Impact Academy Hosted by Lolita Honkpo 24 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: Hardware Asset Management Office Hours Hosted by Lolita Honkpo 24 Sep, 2025 10:00 AM PDT Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 24 Sep, 2025 08:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 24 Sep, 2025 08:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 24 Sep–25 Sep, 2025 11:30 PM PDT Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 24 Sep–25 Sep, 2025 11:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Automation action set assessment

Hello Community, I have an  issue, I can’t populate a custom_status field (a String on my control). I want to pull the value from Response based → Q1, but that option is greyed out. I also tried adding a subflow input for custom_status as a Reference...

  • Question

dashboard sharing option not showing users - Only Roles

I have an on-prem customer, the owner of the dashboard can not share it with individual users, only with roles. Is there a reason?   The "Grant access to" list does not show individual users, only roles.   Thanks   

  • Question

Financial Baseline Migration Guidance

Let's leverage the next experience for financial baselines!    Learn more about Using the new Financials in the Next Experience.   Would you like to leverage the next experience for financials, including the financial baselines from the classic exper...

  • Article
  • Baseline
  • Financial
  • Migration
  • SPM

platform analytics dashboard

Hi all   I have received one requirement where I need make modification to the existing PA dashboard and I have captured those changes in the update set but when I tried moving those changes from one instance to another ( from dev to test ) it did no...

  • Question

Error when calling script include in filter, need help.

I'm attempting to call a function within a script include that returns a comma separated list of sysID's. Everytime I try to run the query I get an error in the log: Not allowing access to script include rhino.sandbox.TeamMembersWithITIL Script inclu...

  • Question

Now Assist Skill Kit vs Gen AI Controller

Both the Now Assist Skill Kit (NASK) and the Gen AI Controller in ServiceNow allow integration with third-party LLMs. NASK enables you to build generative AI skills using either the built-in Now LLM or an external LLM by specifying a provider. Meanwh...

  • Question

SSO redirection issue in Community

Hi, Anyone experiencing SSO verification and redirection loop in ServiceNow community page? Even after login to community, if we click on any post or content, the page keeps redirecting and looking for login verification. I am experiencing this issue...

  • Question

Patch Management with ServiceNow to Improve IT Stability

Patch ManagementPatch management is a critical IT process that involves identifying, acquiring, installing, and verifying patches for software and systems. Using ServiceNow for patch management helps organizations automate and streamline this process...

  • blog

Need help with an email inbound action script

I am trying to create an inbound action. It should take the username from the subject line and submit a Catalog Item in the name of that user. It should check the u_employee_type field of the user record. If the value is Employee, it should generate ...

  • Question

Report change_request implementation extented date.

Hi Everyone, can you please me create a report which shows all changes where schedule end date was extended, after change has moved to "implementation in progress" state.assignment group should contains "ITS"starting date 1/1/2025Thank you in advance...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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