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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by jordancbaron Save the date: now[dev] is coming to San Jose! Save the date: now[dev] is coming to San Jose Mark your calendars: November 4–5, 20... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Webinar: Building the data foundation for enterprise AI Hosted by Carrie Lea 3 Sep, 2026 08:00 AM PDT Event Details Online Webinar: Building the data foundation for enterprise AI Hosted by Carrie Lea 3 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: CRM AI Academy - CRM Case Management AI Specialist: Autonomous Workforce Hosted by ServiceNow 3 Sep, 2026 08:00 AM PDT Event Details Online How ServiceNow's CMMS, powered by Field Service Management... Hosted by JenniferG 9 Sep, 2026 01:00 PM PDT Event Details Online WORLD FORUM is coming to New York September 10th!! Register today! Hosted by tracyo_brien 10 Sep, 2026 05:00 AM PDT Event Details In person ServiceNow World Forum - New York City Hosted by HollyHorton 10 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Resolved! VIP Icon On List view of RITM

In the list view the VIP icon is not showing, but in the form view its showing How to make it work for list view also  

  • Question

Look up record action in Flow designer

I am trying to use the look up record action in my flow designer for multiple times in a flow,  however only the first action is working and remaining ones are not working/not performing. Please provide reason for this. The look up record is on the s...

  • Question

Resolved! Make my ServiceNow resume Public

Hello ServiceNow community moderators,I am trying to make my ServiceNow resume public. But for some reaosn, it is still showing only one credential when I try accessing from an incognito window, also it is not letting me select my credentials on my R...

  • Question
  • Full-Time

Asset Management Data Collection

HiWe are in the Getting Started phase and looking at our current data models before the System integrator comes onboard.Looking at our current data models and formats a few of the feeds are in different formats, can anyone share a standard data templ...

  • Question

Hardware Asset Inventory

I would like to conduct a hardware asset inventory using ServiceNow.This primarily involves taking inventory of the PCs, tablets, and mobile devices used within the company. There is an option called “Inventory > Asset Audit” in the Hardware Assets w...

  • Question

how to set filter condition into export set

Hi,I have created a database view for Incident and Problem list exports.The database view contains the following fields, which can be used in the export definition conditions:Opened, Incident Resolved At, Problem Resolved AtMy requirement is to expor...

  • Question

Issue with Delegation rule categories

Hi friends, I created delegation rule categories under Granular Delegation for HR and IT in sys_delegation_rule_category table. I created HR categories in HR core scope and IT categories in Global scope and also added delegation rules for each of tho...

  • Question

CIs are renamed in cmdb_ci_service_technical

It seems that when on a RITM (Request Item) CI is changed in the Service (business_service) field the CI gets renamed.The Following 2 comments are added to the CI:Requested Item RITM123456 'Service' field added andthat the CI was renamed where the ol...

  • Question

Monthly Patching and Weekly Security Patching

The new weekly security patching is throwing me for a bit of a loop with respect to monthly patching. Here's the scenario. At the beginning of August, we decided we wanted to go to Zurich Patch 11m to fix a known issue. We upgraded non-prod instances...

  • Question

Resolved! Standard Change Template Proposal - Request Approval UI Action

Hi All, We are in the middle of configuring the standard change option in the platform. Our change manager requires that all proposals have at least 1 task.  We were looking to amend the Request approval UI action to check that a change task template...

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  • Scripting and Coding
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