Can't see "Change" module in the Application Navigator.

ChrisGetint · ‎05-15-2026

Hello team,

I'm unable to see the "Change" module, under the ServiceNow DPI apps navigator, but I can query the list s of work items with change_request.list and change_task.list.

Why is the module hidden, and how can I unhide it?

Dr Atul - LNG · ‎05-15-2026

Hi @ChrisGetint

What I meant is based on a real use case. My teammate has a PDI where the Change and Problem modules are missing in the same instance, and they requested a new PDI.

If the issue still persists, it’s better to release the instance and move to a fresh one,[take lower version] then update it to the latest version. This is a very common issue nowadays, and you can also find a few posts around it.

View solution in original post

ChrisGetint · ‎05-15-2026

Hi @Dr Atul - LNG

Seems like the most reasonable resolution, instead of manually creating an entry for each option for the module in the apps menu.

Thanks for the solution!

Dr Atul - LNG · ‎05-15-2026

Correct @ChrisGetint

please close the thread mate.

easakhan · ‎07-08-2026

Check the change module and assign the role to access the change module in Application navigater.

Ankur Bawiskar · ‎05-15-2026

@ChrisGetint

Sometimes these issue occur in PDIs as they are not stable

Try getting a new PDI and then see

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

PoonkodiS · ‎05-15-2026

Hi @ChrisGetint

I checked in my PDI is not visible and the report module as well

-Poonkodi